Short answerOpen Mudita Center on your computer and connect Kompakt with a USB-C cable. Kompakt then appears under Your Kompakt.
Open Mudita Center on your computer and connect Kompakt with a USB-C cable. When it connects, Kompakt appears under Your Kompakt and you can open Overview, Contacts and Manage Files.
Connect Kompakt
- Download Mudita Center for Windows, macOS or Linux from mudita.com and install it
- Open Mudita Center
- Connect Kompakt to your computer with a USB-C cable
- Unlock Kompakt
- Wait until Kompakt appears under Your Kompakt
- Click Overview to see your device
What you can do in Center
- Import contacts from Google, Outlook, or a CSV or vCard file, delete contacts and merge duplicates
- Create and restore backups
- Add photos, music and e-books, and install apps from Manage Files
- Update MuditaOS K
If Kompakt does not connect
- Disconnect the cable, restart Kompakt and connect again
- Restart Mudita Center, or restart your computer
- Check that the cable is fully inserted at both ends and the ports are clean
- Try another USB-C cable. Some cables only charge and cannot transfer data.
- Reinstall Mudita Center
- Try another computer if you have one
Seeing your files in the computer's file manager is a separate setting. If files do not show, set USB Preferences to File Transfer on Kompakt.
If none of this helps, contact customer support from Mudita Center. Center attaches a log file to your ticket.
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