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Files do not show when connecting Kompakt via USB-C

Updated 28 Sep 2026
Short answerIf you connect Kompakt to your computer but can’t see your files, you’ll need to allow file transfer.

Video from the Kompakt quick start guide

To allow file transfer

  1. Connect Kompakt to a computer with a USB-C cable
  2. Press the Control Center button
  3. Tap the Settings icon
  4. Tap Connected Devices
  5. Tap USB Preferences*
  6. Tap File Transfer

*If Kompakt isn’t connected to the computer, you won’t see this option!

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